Security Products and Technology News sptnews.ca Serving Installers, Dealers and Integrators Across Canada V.24 I.8 NOVEMBER/DECEMBER 2020 HALL FAME OF 2020 Distributor ADI adds second Toronto branch New Scarborough location offers dealers an option in the east end of the city p. 9 CANASA recognizes volunteer leaders Canadian Security Association announces annual award winners for this challenging year p. 11 What we learned during the pandemic Security professionals share their top customer and communication tips from 2020 p. 18 p. 22 Introducing this year’s inductees: Gary Armstrong, Kristin Crowe and Ron Jagmohan share their success stories and tell us what they love about the security industry The latest in security technology Product Previews p. 22 SAVE THE DATE Presented by VIRTUAL EVENT: Wed., February 10, 2021 SecuritySummitCanada.com